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Career Description

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

What Job Titles Computer and Information Systems Managers Might Have

• Information Systems Director (IS Director)
• Information Systems Manager (IS Manager)
• Information Technology Director (IT Director)
• Information Technology Manager (IT Manager)

What Computer and Information Systems Managers Do

• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Review project plans to plan and coordinate project activity.
• Assign and review the work of systems analysts, programmers, and other computer-related workers.
• Provide users with technical support for computer problems.
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
• Recruit, hire, train and supervise staff, or participate in staffing decisions.
• Stay abreast of advances in technology.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Develop and interpret organizational goals, policies, and procedures.
• Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
• Review and approve all systems charts and programs prior to their implementation.
• Prepare and review operational reports or project progress reports.
• Evaluate data processing proposals to assess project feasibility and requirements.
• Control operational budget and expenditures.
• Purchase necessary equipment.
• Manage backup, security and user help systems.

What Computer and Information Systems Managers Should Be Good At

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Speech Clarity - The ability to speak clearly so others can understand you.

What Computer and Information Systems Managers Should Be Interested In

• Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
• Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
• Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

What Computer and Information Systems Managers Need to Learn

• Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.